Media Interview
Questions
Cypress Media Group, Inc.,
http://www.cypressmedia.net
cypressmedia@mindspring.com
By Randall P. Whatley
"How may I help
you?"
Media relations practitioners often make fools of themselves by either begging a reporter
for free publicity or trying to cajole a reporter into covering a story. Instead of using
these ploys with a reporter, build a relationship with each reporter you speak to by
simply asking him/her "How may I help you?"
Use the reporter's answer as you
cue on how to continue the conversation and what to say next to sway the conversation to a
point where you can make a pitch for your story.
The following phrases are other
excellent conversation starters to use with reporters.
"Is now a good time to
talk or is another time better?"
Demonstrate respect for the reporter's time by asking this question when you begin
your conversation.
"When is your
deadline?"
Asking this question accomplishes the following: It demonstrates your sensitivity to the
reporter's on-going dilemma of meeting a story deadline. It also illustrates that you
understand the news business. Additionally, it provides you with an indication of how much
time you have to fill the reporter's request.
"What would you like for
me to send you in advance of the interview?"
This considerate gesture helps both you and the reporter prepare for an interview and
saves you both time.
"Would you like
suggestions on other sources for your story?"
Reporters need multiple sources for a story. They usually want as many as possible. This
is a helpful way to save a reporter time and potentially create a better story.
"Are you looking for any
information that you are having trouble finding?"
By asking this question, you are again demonstrating empathy for the reporter's
fact-finding challenge and ingratiating yourself with the offer to assist the reporter to
do his/her job.
"Would you like
suggestions for settings or photo ideas to accompany your story?"
Settings and photos are often something that reporters think about last and near their
deadline. This means that they often use whatever is handy or easiest to use although
better options might be available. If you provide this early in the story composition
process, you have a greater chance for increased exposure in the story.
"What visual supports
would you like for me to provide you that could accompany your story?"
The modern media has a constant need for all types of visual supports, especially those
available electronically and free. If you can provide, maps, illustrations, photographs,
charts, graphs, or video footage, you will not only ingratiate yourself to the press, but
also increase your chances of being covered in a story.
"Would you like a list
of our other clients or other areas of expertise that I possess that might assist you in
the future?"
If you have asked the questions previously listed in this article, you have probably
proven your worth to the reporter as an outstanding source. Most reporters would like to
have more background information on you or your clients for future reference.
"Would you like the
information that I have just provided you in writing?"
By asking this question, you are helping the reporter and yourself. You're helping the
reporter by providing information that is already written and available as documentation
for his/her editor. You are helping yourself by greatly improving your chances for both
accurate and expanded quotes.
"Do you need additional
documentation on any of the topics we discussed?"
If the reporter believes that he needs supporting documentation for his/her story, make
sure that he/she views you as a willing source to provide this information.
"Do you have all of my
contact information in case you think of something else you need at the last minute?"
Reporters like the idea that they can contact their sources anywhere/anytime. Make sure
that your press contacts view you as one of accessible sources.
Copyright 2002, Randall P. Whatley
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